Carlisle Support Services - Experts & Thought Leaders

In an era of heightened uncertainty, from socio-economic instability to the evolving nature of crime and terrorism, organisations are under increasing pressure to protect their people, assets, and reputations.  In response, Carlisle Support Services announces the amplification of its Security Consultancy services, designed to support organisations, safeguard operations, enhance resilience, improve business continuity, as well as prepare to meet new legal and operational responsibilities in the face of today’s complex threat landscape. Martyn’s Law                                                                            A key driver behind this development is The Terrorism (Protection of Premises) Act 2025 A key driver behind this development is The Terrorism (Protection of Premises) Act 2025, also known as Martyn’s Law, which received Royal Assent on 3 April, 2025. Although enacted, the legislation is not yet in force. The act would mandate the qualifying organisations to assess and mitigate terrorism risks in a proportionate and systematic manner and implement protective measures. The Home Office will issue the statutory guidance to help duty holders understand and prepare for the forthcoming requirements. Early planning and preparation during this transitional period will be essential to ensure readiness and compliance once the Act comes into effect. Consultancy approach Carlisle’s network of experienced subject matter experts means that they are strategically positioned  However, in this transitional period, businesses should still do all they can to protect themselves from a range of security threats. Carlisle’s consultancy approach ensures businesses can adapt, respond, and recover effectively, no matter the challenge. Carlisle’s network of experienced subject matter experts means that they are strategically positioned to deliver services across a range of sectors. “Our mission is to make security consultancy simple and accessible,” said Nick Aldworth, Director of Counter Terrorism, Intelligence and Risk. “We know how fragmented and reactive some organisations can become under stress. Our role is to provide the foresight, structure, and critical friendship that enables organisations to stay ahead of threats and operate with confidence and unrivalled resilience.” Enhanced consultancy offering As part of the company’s enhanced consultancy offering, Carlisle aims to provide a structured model focused on operational assurance, contract evaluation, event planning support, and threat intelligence: Operational Assurance: Aligned with the National Protective Security Authority’s (NPSA) Security Considerations Assessment (SCA), this service reviews current security strategies, plans and conducts penetration testing, documentation audits, and debriefing to ensure systems are fit for purpose. Contract Assurance: With a focus on value and efficiency, this service analyses contract delivery to identify gaps, benchmark financial models and stress test processes to ensure operational excellence at optimal costs. Event Leadership and Planning Support: Event organisers are offered strategic advisory and operational delivery support from experienced consultants who will help identify and monitor risks as well as support the management of critical incidents should these ever occur. The aim is to support safe and compliant event operations without displacing in-house responsibility. Threat, Risk, and Intelligence: This is aimed at helping organisations identify threats and vulnerabilities whilst assessing local and national risks such as crime, disorder, and terrorism. From the provision of intelligence through to an assessment of the risks that this might generate, Carlisle provides an end-to-end service to manage threats effectively and thoroughly. As Nick Aldworth puts it, “At Carlisle, we’re not just responding to security concerns, we’re anticipating them. In doing so, we give our clients the clarity, confidence, and control they need to focus on what they do best.”

Carlisle Support Services announces the appointment of David Brook as Head of Operational Training, which represents another strategic step in its commitment to raising industry standards, having now completely removed the use of subcontracted labour across security and events operations for over a year to improve consistency in quality and service delivery. Joining Carlisle with a wealth of experience within the education field, David’s role will be to develop accredited courses that diversify the organisation’s service offering and raise training standards within the security and facilities management industries. David Brook’s words David's professional accomplishments have been widely recognised over the years. Among his accolades are the Points of Light Award, presented by Prime Minister David Cameron in July 2014, the Keith Webb Award from the University of Huddersfield in 2009, and the prestigious Duke of York Community Initiative Award, presented by HRH The Duke of York, Prince Andrew, in 2007. David welcomed the appointment with enthusiasm, stating: “Honoured to join Carlisle as Head of Operational Training at a pivotal time. The shift away from subcontracted labour across the security sector reflects a clear commitment to quality, productivity and transparency – principles that align with my own professional values.” “It’s a privilege to be a part of such a forward-thinking organisation and I look forward to driving scalable, high impact programmes with professionalism, learner experience and quality in mind to advance Carlisle’s operational excellence.” New Chapter for Carlisle Speaking about David’s appointment, Chief Operating Officer, Adrian White said: “David’s appointment marks a strategic investment in our people and the industries we serve. His expertise will ensure we continue to meet and excel the evolving needs of our clients while setting new standards in operational excellence.” “This new chapter in Carlisle’s growth underscores our commitment to continuous improvement and industry leadership through innovation in workforce development.” David Brook’s prior experience Having previously held key education and training positions within major UK security firms, David has successfully developed a broad range of training programmes tailored to industry needs. David has successfully developed a broad range of training programmes tailored to industry needs At Carlisle, he will spearhead the creation of new courses designed with professionalism, learner experience, and quality at their core. Planned training programmes include certifications in First Aid, Spectator Safety, Customer Service, Health and Safety, Safeguarding, and a suite of Specialist and SIA (Security Industry Authority) courses. Counter-terrorism policy interventions In pursuit of continual development, David is also working towards completing his Doctorate in Education at Huddersfield University, focusing on counter-terrorism policy interventions and their impact upon public safety and security education. Looking ahead, Carlisle remains focused on raising industry benchmarks through people, service, performance, quality and a relentless drive for excellence.

After a remarkable period of sustainable growth, Carlisle Support Services celebrates its prestigious accolade as being chosen as the 2025 Security Company of the Year at the ninth UK Outstanding Security Performance Awards (OSPAs). Held on 20 February at the Royal Lancaster Hotel, London, the OSPAs are widely regarded as the most prestigious awards within the Security industry, recognising excellence and honouring those who promote positive change for the greater benefit of all. Carlisle’s ethical leadership Carlisle emphasised its journey has always been about pioneering change in the sector The OSPA judges praised Carlisle’s ethical leadership in driving industry transformation, highlighting its commitment to employee development, operational excellence, and innovation.  Carlisle emphasised its journey has always been about pioneering change in the sector, from eliminating subcontracting in core, non-specialist, and events roles to showcasing innovation and championing career progression, with 58% of newly created salaried positions filled by internal candidates. Groundbreaking innovation With a 95%+ customer retention rate sustained over the past decade, Carlisle Support Services credits its success to a steadfast commitment to collaboration, transparency, and a true partnership approach. Key to this success is its highly anticipated annual Innovation Lab conference, set to take place this year on 27th March at Excel London. This event serves as a catalyst for groundbreaking innovation and strengthened client collaborations, reinforcing the company’s dedication to driving positive change and pushing boundaries to raise industry standards year on year. Continued dedication and passion Carlisle Support Services credits its success to a steadfast commitment to collaboration, transparency Following the awards ceremony, Carlisle’s CEO Paul Evans said: “This is a truly humbling moment. From the day I joined Carlisle nearly ten years ago, I have seen a business that strives to lead change. This award is a recognition of our values and the incredible work done by every single one of our 5,300+ Carlisle family members."  "Such industry recognition wouldn’t be possible without the support of our clients – a select group of 65 ethical and world-pioneering brands – who make it possible for us to achieve our purpose of being different and truly offering our team members enjoyable and rewarding careers. To every Carlisle family member: thank you for your continued dedication and passion. You are all simply outstanding, and I am incredibly proud to work alongside you.” IPPS industry-wide initiative Looking ahead, Carlisle promises to continue pioneering with several key initiatives, the most prominent now being its work in pioneering discussions on an Integrated Policing and Private Security (IPPS) industry-wide initiative. This emphasises the company’s desire to unite the two sectors under one common goal of increasing Public Protection, which now actively involves key stakeholders such as the Home Office, National Police Chiefs Council, and the Security Industry Authority. By winning this award, Carlisle qualified for the Global OSPAs, where it will represent the UK on the world stage in February 2026.