Video surveillance

SWEAR, a pioneer in digital content authenticity, announces that the SWEAR Security platform has been officially validated by ESI Convergent following a comprehensive evaluation of its capabilities. The validation solidifies the fact that SWEAR’s technology is at the forefront of security content integrity, particularly in the realm of real-time video surveillance, public safety, and critical incident response. Focused on SWEAR’s ability SWEAR preserves the digital DNA of each file by mapping pixels, frames, and soundbites The validation process, led by ESI Convergent, focused on SWEAR’s ability to verify the authenticity of video, audio, and digital files through its proprietary framework. SWEAR preserves the digital DNA of each file by mapping pixels, frames, and soundbites without embedding metadata or altering the original creation. This process ensures content remains tamper-evident and defensible across legal, operational, and public domains. ESI Convergent’s endorsement “This validation underscores what we’ve always known: securing the truth is a mission-critical function,” said Jason Crawforth, CEO, SWEAR. He adds, “In a world where deepfakes and misinformation can erode trust in what’s real, SWEAR helps organisations preserve integrity at the source. ESI Convergent’s endorsement reinforces our value as both a security technology and a truth verification platform.” Video surveillance and digital communications Collaboration between SWEAR and ESI Convergent highlights growing industry demand for solutions The collaboration between SWEAR and ESI Convergent highlights growing industry demand for solutions that authenticate media without compromising it — particularly as video surveillance and digital communications become central to security investigations, compliance, and crisis management. “We were impressed by the SWEAR platform’s ability to verify digital authenticity without altering the original content,” said Pierre Bourgeix, President, ESI Convergent. He adds, “The solution fills a critical gap in today’s security environment because it gives organisations the power to prove what’s real in a landscape that is increasingly manipulated. We envision SWEAR playing a vital role across government, commercial, and public safety sectors in the coming years.” Threat of data manipulation As AI-generated content becomes more common and advanced, the threat of data manipulation is putting pressure on industries that depend on media and content. SWEAR addresses this challenge at the source. By capturing and mapping the digital DNA of media at the moment of creation and preserving it in an independent blockchain ledger, SWEAR Security creates an irrefutable chain of custody. Security pioneers can act with confidence, knowing the content they rely on for mission-critical decisions is both original and tamper-evident.

Verkada, a pioneer in AI-powered physical security technology, announced that Mark Anderson has joined its Board of Directors. Anderson brings more than 25 years of technology leadership in high-growth public companies to Verkada’s Board. He currently serves on the board of 1Password. In 2024, Mark stepped off of Cloudflare’s Board to become their President of Revenue. His career highlights include: as CEO of Alteryx, pioneering the company to $1 billion in revenue, navigating a sale in 2024 to private equity sponsors and expanding into new global markets; as President at Palo Alto Networks, Mark helped drive its growth from pre-IPO to over $3.5 billion in annualised revenue; and at F5 Networks, growing annual revenue to more than $1 billion while overseeing global sales. Future with the power of Verkada’s technology In 2024, Mark stepped off of Cloudflare’s Board to become their President of Revenue "Mark is a proven go-to-market innovator with a track record of scaling enterprise technology platforms," said Filip Kalizsan, Co-Founder and CEO of Verkada, adding "Mark will be a key team member as we embark on our next stage of growth." "Verkada plays an integral role in the fabric of communities around the world, empowering them with the tools and technology to keep people and places safe," said Mark Anderson, adding "I can’t think of a more important organisation to join. I look forward to partnering with them to build a better future with the power of Verkada’s technology." "We are excited to welcome Mark to our board. He has built multiple enduring technology companies, and Verkada will benefit greatly from his experience," said Hans Robertson, Co-Founder and Executive Chairman of Verkada. Cloud-based physical security solutions Verkada protects 33,000 customers across the globe, including 96 of the Fortune 500. Its sustained business momentum reflects growing demand for modern, cloud-based physical security solutions that meet the needs of the complex threat landscape. Organisations from school districts and hospital systems to global retailers, manufacturing conglomerates, and even municipalities are increasingly turning to Verkada’s platform for AI-powered security solutions that natively integrate video security, access control, alarms, sensors, and workplace solutions.

Artificial Intelligence Technology Solutions, Inc., a global pioneer in AI-driven security and productivity solutions, along with its subsidiary, RAD-I, announced after unveiling RADCam Enterprise, an existing dealer has requested a quote for 1,000 units.   This request follows yesterday’s announcement of RADCam Enterprise, which expands RAD-I’s proven residential technology into enterprise, education, and public sectors. The product launch marked a significant milestone for the Company, introducing a commercial-grade solution powered by RAD-I’s agentic AI platform, SARA Lite, and compatible with major video management systems (VMS). Custom purpose-built solution The request came from one of the Company’s existing dealers with multiple business divisions that has recently been deploying RIO units. This client, an alarm company operator already engaged with RADCam Residential, now sees greater value in RADCam Enterprise and requested the quote for both a residential expansion project and a custom purpose-built solution under development. “From the moment we conceived RADCam, I believed it could transform how organisations think about security,” said Steve Reinharz, CEO/CTO and founder of AITX and RAD-I. “Seeing a 1,000-unit quote request within hours of launch validates that instinct and confirms the strength of our strategy for clients, channel partners and shareholders.” Operator in the box RADCam Enterprise brings an intelligent “operator in the box” capability RADCam Enterprise brings an intelligent “operator in the box” capability, enabling immediate talk-down to potential threats before human intervention is required. The device integrates a speaker, microphone, and high-intensity lighting, allowing it not only to record but also to actively engage. It can deliver live or automated talk-down messages, illuminate a scene, and provide two-way communication through RAD’s award-winning SARA™ Lite, creating instant deterrence and heightened situational awareness. Compatible with VMS platforms RADCam Enterprise is compatible with industry-pioneering VMS platforms and operates on RADSoC for desktop and RADMobile for iOS and Android, solutions already trusted across the industry for managing RAD’s ecosystem of devices. This foundation significantly broadens the market reach, creating immediate opportunities for sales and deployment. RADCam Enterprise is available immediately through RAD-I’s network of channel partners and distributors. Pre-orders are open at www.radsecurity.com, giving clients the opportunity to be among the first to deploy the solution. Designed for broad use RADCam Enterprise provides clients and integrators with new ways to modernise security operations Designed for broad use across industries including logistics, retail, education, and commercial real estate, RADCam Enterprise provides clients and integrators with new ways to modernise security operations using proven AI-driven tools. AITX, through its primary subsidiary, Robotic Assistance Devices, Inc. (RAD), is redefining the nearly $50 billion (US) security and guarding services industry through its broad lineup of innovative, AI-driven Solutions-as-a-Service business model. RAD solutions are specifically designed to provide cost savings to businesses of between 35%-80% when compared to the industry’s existing and costly manned security guarding and monitoring model. Cost savings RAD delivers these cost savings via a suite of stationary and mobile robotic solutions that complement, and at times, directly replace the need for human personnel in environments better suited for machines. All RAD technologies, AI-based analytics and software platforms are developed in-house. The Company’s operations and internal controls have been validated through successful completion of its SOC 2 Type 2 audit, which is a formal, independent audit that evaluates a service organisation’s internal controls for handling customer data and determines if the controls are not only designed properly but also operating effectively to protect customer data. This audit reinforces the Company’s credibility with enterprise and government clients who require strict data protection and security compliance. Decades of experience RAD is led by Steve Reinharz, CEO/CTO and founder of AITX and RAD who brings decades of experience RAD is led by Steve Reinharz, CEO/CTO and founder of AITX and RAD, who brings decades of experience in the security services industry. Reinharz serves as chair of the Security Industry Association’s (SIA) Autonomous Solutions Working Group and as a member of the SIA Board of Directors. The RAD team also draws on extensive expertise across the sector, including Mark Folmer, CPP, PSP, President of RAD and Chair of the ASIS International North American Regional Board of Directors, Troy McCanna, former FBI Special Agent and RAD’s Chief Security Officer, and Stacy Stephens, co-founder of security robotics company Knightscope ($KSCP). Their combined backgrounds in security industry leadership, law enforcement, and robotics innovation reinforce RAD’s ability to deliver proven, practical, and disruptive solutions to its clients. Prospective sales pipeline RAD has a prospective sales pipeline of over 35 Fortune 500 companies and numerous other client opportunities RAD has a prospective sales pipeline of over 35 Fortune 500 companies and numerous other client opportunities. RAD expects to continue to attract new business as it converts its existing sales opportunities into deployed clients generating a recurring revenue stream. Each Fortune 500 client has the potential of making numerous reorders over time. AITX is an innovator in the delivery of artificial intelligence-based solutions that empower organisations to gain new insight, solve complex challenges and fuel new business ideas. Through its next-generation robotic product offerings, AITX’s RAD, RAD-R, RAD-M and RAD-G companies help organisations streamline operations, increase ROI, and strengthen business. Improving simplicity and economics  AITX technology improves the simplicity and economics of patrolling and guard services and allows experienced personnel to focus on more strategic tasks. Customers augment the capabilities of existing staff and gain higher levels of situational awareness, all at drastically reduced cost. AITX solutions are well suited for use in multiple industries such as enterprises, government, transportation, critical infrastructure, education, and healthcare.

Allied Universal®, the world’s pioneering security and facility services company, announced that its Unified Command Centre Solution has been named a runner up for the 2025 Project of the Year by Security Distributing and Marketing (SDM) magazine.  SDM’s annual Project of the Year Award recognises exceptional commercial security projects in North America and the dealers and integrators behind them. Integrates real-time video analytics The solution optimises logistics, enhances decision-making, and enables threat detection and response The Unified Command Centre Solution is a rapidly deployable security hub that integrates real-time video analytics, seamless communication, and intelligent incident management.  The solution optimises logistics, enhances decision-making, and enables swift threat detection and response, delivering comprehensive situational awareness and adaptable security. Advancing technology innovation “We are honoured to receive recognition for our Unified Command Centre Solution, which reflects our continued leadership and commitment to advancing technology innovation in the security industry,” said Steve Jones, global chairman and CEO of Allied Universal. “The acknowledgment underscores our focus on delivering intelligent, integrated solutions that enhance operational efficiency and informed decision-making while upholding the highest standards of safety and security for our clients.” SDM Project of the Year Award submissions are reviewed and recipients are selected by SDM’s editorial staff based on the project demonstrating one of these criteria: extraordinary resources; unique applications or integrations; interesting customer story; or an intriguing challenge solved by the dealer or integrator.

Where and how to store security camera footage usually depends on the scale of the video surveillance project, the way you are using to record the video and how long you want to keep the recordings. If there are only few IP cameras, say 2~3 IP cameras for example, and you don’t need to keep the recordings for the month, usually using SD card which is installed in the camera is enough. Video management software A VMS provides a unified platform to manage all cameras and record footage onto centralised local storage servers If there are more than four cameras, even up to 128 cameras, NVR or CVR become the practical choice for managing and storing recordings reliably. However, if there are hundreds or thousands cameras, which need to managed and recorded, in this way video management software with centralised recording storage becomes essential. A VMS provides a unified platform to manage all cameras and record footage onto centralised local storage servers. S3-compatible cloud platforms Critically, if the VMS supports the S3 object storage protocol, users gain the flexibility to store recordings on S3-compatible cloud platforms (public or private), offering significant hardware cost savings and enhanced scalability. For such demanding environments, selecting a VMS built on an open platform architecture is strongly advised, ensuring the system can expand infinitely to meet future project growth. Video surveillance management system Users can seamlessly add subordinate servers (or disk groups like IPSAN/NAS), disk arrays, and network bandwidth Take the video surveillance management system SVMS Pro as an example. Its foundation is an open 1+N stackable architecture, enabling unlimited expansion of recording storage servers. Users can seamlessly add subordinate servers (or disk groups like IPSAN/NAS), disk arrays, and network bandwidth.  This achieves extended recording durations and boosted storage performance while maintaining system stability during sustained operation (assuming environmental requirements are met). Key architectural advantages Each centralised storage module based on a Linux OS, supports up to 200 front-end video channels per server. Its N+1 stackable expansion capability utilises a distributed architecture, forming clusters of storage servers. Scaling the project involves simply adding subordinate storage modules – no modifications to existing deployments are required. Seamless S3 object storage integration Furthermore, SVMS Pro features deep integration of the S3 object storage protocol Furthermore, SVMS Pro features deep integration of the S3 object storage protocol. This allows seamless connection to major public cloud services like Alibaba Cloud OSS, Tencent Cloud COS, and Amazon S3 cloud, as well as private S3-compatible object storage solutions. This integration delivers truly limitless capacity expansion, leveraging the inherent elasticity of the cloud to effortlessly accommodate petabyte-scale video growth. Dual insurance: Multi-layered data protection The critical value of security data comes with inherent risks; losing video footage can lead to immeasurable losses. To mitigate these risks comprehensively, SVMS Pro innovates with its "Local + Cloud" Dual-Backup mechanism, leveraging S3 features to build multiple security layers: Real-Time Dual-Writing: Recordings are first written to the local disk (acting as a cache buffer). Upon local persistence, data is simultaneously replicated to cloud-based S3 storage, guaranteeing instant failover if either node fails. Smart Hot/Cold Tiering: Frequently accessed ("hot") data remains on high-performance local storage, while historical footage is automatically archived to low-cost cloud tiers, optimising storage expenses. Cross-Regional Disaster Recovery: Utilising the multi-replica and cross-region replication features of carrier-grade S3 storage inherently protects against physical disasters like earthquakes or fires. Additionally, the platform ensures comprehensive data protection through integrity verification and encrypted transmission, safeguarding data integrity and confidentiality across its entire lifecycle – from storage and transmission to access. Conclusion In essence, selecting the optimal storage solution for security footage hinges on a fundamental understanding of scalability requirements, retention needs, and data protection imperatives. As surveillance deployments grow from a few cameras to enterprise-scale systems, the underlying architecture must evolve: Localised storage (SD cards/NVRs) suffices for limited scope and short retention. Centralised VMS platforms become essential for unified management at scale, with open, modular architectures providing critical future-proofing for expansion. S3 object storage integration represents a paradigm shift, decoupling storage capacity from physical hardware and enabling truly elastic, cost-efficient scaling – both on-premises and in the cloud. Ultimately, successful large-scale video surveillance storage relies on architecting for flexibility, embedding data protection intrinsically, and strategically leveraging object storage protocols to balance performance, cost, and resilience – principles essential for safeguarding critical security data now and in the future.

Currently, in security surveillance, the application of intelligent analysis technology has two approaches: front-end intelligence and back-end intelligence. Front-end intelligence Front-end intelligence is typically implemented within the video surveillance camera itself, integrating AI edge algorithms into the camera. Its advantages include: acquiring video in real-time and performing video analysis and feedback results immediately. Benefits No consumption of network resources like bandwidth; Offers real-time and highly efficient analysis; Obtains results immediately; relatively low cost; Highly flexible deployment. Disadvantages Due to the small physical size of cameras, hardware expansion space is limited. AI edge algorithms are often confined to a fixed few types, such as perimeter intrusion detection, tripwire, abandoned object detection, etc. It cannot flexibly load customised intelligent functions. The other approach is back-end intelligence, which usually requires installing an intelligent analysis server in the monitoring centre, integrating AI edge algorithms into this back-end server.  Advantages: Hardware components can be flexibly expanded based on project requirements, thereby enhancing the server's overall analytical capability. It can also flexibly customise and load various intelligent algorithms according to project needs, capable of loading dozens or even hundreds of algorithms.  Disadvantages: Because back-end intelligence requires first collecting the video stream from the front-end cameras in real-time before analysis, it consumes significant resources like bandwidth. It cannot provide immediate feedback of intelligent analysis results like front-end intelligence, lacks flexible deployment options, and the cost is very high. Development of intelligent analysis technology AI edge analytics boxes have emerged in the security surveillance market, defining another front-end With the development of intelligent analysis technology, AI edge analytics boxes have emerged in the security surveillance market, representing another front-end intelligence product. These boxes themselves can integrate dozens of AI edge algorithms, enriching the variety of AI algorithms available for front-end intelligent cameras while maintaining flexible deployment.  Users can freely choose to deploy the box at the front-end (near the camera) or at the monitoring centre end to function as a small intelligent analysis server. Front-end (camera side) When deployed at the front-end (camera side): There is no need to dismantle existing video surveillance equipment. The real-time video stream from the original camera can be analysed directly within the AI box, and results are fed back. Since the camera and AI box are usually on the same network, this consumes minimal bandwidth resources, offering excellent real-time performance, timeliness, and efficiency. After the AI edge analytics box analyses the video, the results can be transmitted to the monitoring centre video management platform server via the internet, VPN dedicated line, 4G, 5G, etc., for storage, real-time display, and retrieval. Monitoring centre end When deployed at the monitoring centre end: The AI edge analytics box can function as a small video analysis server. Individual AI analytics boxes can be stacked to aggregate their analytical power, enabling the analysis of large volumes of video streams transmitted from the front-end. Since the cost of the AI edge analytics box itself is significantly lower than that of a full intelligent analysis server, using AI analytics boxes to implement intelligent solutions is often more economical and practical for small to medium-sized intelligent security surveillance projects. AI box application. AI box deployment application Edge AI Box does not require changes to existing video surveillance kit deployments Since the Edge AI Box does not require changes to existing video surveillance equipment deployments and only upgrades the original system to enable intelligent applications for existing monitoring devices, it can save significant labour costs associated with on-site deployment personnel. After the Edge AI Box and AI-powered cameras transmit intelligent analysis results to the platform, what can the platform do? Taking the video surveillance management platform SVMS Pro as an example. SVMS Pro video surveillance management software First SVMS Pro provides centralised management for multiple AI Boxes across diverse networks (LAN, WAN, VPN, 4G/5G). This flexibility enables users to deploy AI Boxes anywhere project requirements demand. With the AI Box and cameras connected to the SVMS Pro video surveillance management software, users can select video channels for analysis. The AI Box automatically analyses the chosen channels, transmits the results, and triggers alarms back to SVMS Pro. This seamless integration provides a unified platform for users to: Configure event settings Define alarm-triggering actions (such as alarm recording and alarm video pop-up). Alerts originating from the AI Box can trigger video recording via the SVMS Pro platform. These recordings are then stored long-term within the SVMS Pro platform. This capability resolves the limitation of the AI Box itself, which cannot store recordings for extended periods due to constraints imposed by its physical size. Search historical alarm events Manage active alarms View alarm statistics Additionally, SVMS Pro facilitates pushing the analysed results to third-party platforms via the network. SVMS Pro provide various AI intelligent solutions for different scenarios. AI intelligent solutions for different scenarios AI box + video surveillance management software SVMS Pro provides various AI intelligent solutions for different scenarios. For example: In smart construction site applications, AI box can provide not wearing safety helmet and reflective vest detection, fight detection, area intrusion detection, wandering detection, fire detection, etc., and display real-time results in real-time on SVMS Pro. Users can watch real-time video from different places, store the recordings, playback, get the real-time AI alarms, put the video on the video wall, etc., all in one platform. SVMS Pro and AI Edge Boxes Combined force of SVMS Pro and AI Edge Boxes presents a truly unified and intelligent solution In essence, the combined force of SVMS Pro and AI Edge Boxes presents a truly unified and intelligent solution, effectively overcoming the inherent limitations of both traditional front-end and back-end surveillance intelligence. The AI Edge Boxes deliver powerful, real-time analytics at the edge or as scalable micro-servers, offering unprecedented flexibility and cost-effectiveness – particularly vital for small to medium-sized projects.  SVMS Pro elevates this capability by providing centralised command and control, seamlessly integrating diverse AI Boxes across any network to offer comprehensive video management. Advanced AI surveillance This synergy enables robust features like intelligent event configuration, alarm-triggered recording with long-term SVMS Pro storage, historical event search, and cross-platform integration, all within a single, cost-optimised platform.  From construction sites to broader security networks, this unified solution transforms raw video into actionable intelligence, democratising advanced AI surveillance by making it accessible, practical, and economically viable. SVMS Pro and AI Edge Boxes together redefine intelligent video management for the modern era.

Gun violence remains one of the most unpredictable threats in today’s physical security landscape. When it strikes, seconds matter. The ability to detect and respond to gunfire almost instantaneously can determine outcomes. Security pioneers and first responders know this, and yet too many gunshot detection systems in operation today are shackled by outdated assumptions and aging architecture. The demand now is not for incremental improvements, but for a complete rethinking of how these systems function. Prevailing model For years, the prevailing model has relied on server-heavy frameworks and complex sensor networks that introduce unnecessary latency and complexity. Systems that depend on sending audio data to remote servers for analysis are inherently slower. In a live gunfire situation, waiting even a few seconds for confirmation can be the difference between life and death. The expectation in 2025 is clear: detection and actionable intelligence must occur in real time, with no delays. Edge-based intelligence: The new standard Deploying three or more sensors to cover an area imposes significant cost and operational burdens To minimise points of failure and latency, the future of gunshot detection lies in edge processing. Intelligence must reside inside the sensor itself, not in a data centre or a remote server. Edge-based acoustic sensors can now detect and geolocate gunshots in under three seconds without external dependencies. They do not require triangulation or corroboration from multiple devices. One sensor, one shot, one instant location—that is the new standard. Consider the limitations of traditional perimeter-based systems. Deploying three or more sensors to cover an area imposes significant cost and operational burdens. Maintaining this infrastructure often means trade-offs in coverage and flexibility. For example, if a detection system can only triangulate within a ring of sensors, there will be no information available for shots fired outside this restricted perimeter, even from a short distance away. Worse, these older models are prone to false positives triggered by fireworks, construction noise, or other environmental sounds. Each false alert erodes confidence in the system and burdens response teams unnecessarily. Contrast this with modern edge-AI sensors that not only detect the muzzle blast of a firearm but also analyse the ballistic wave of a hypersonic projectile in motion. This dual-signature capability delivers a level of accuracy far beyond what older systems can offer. When a shot is fired, the sensor detects, classifies, and pinpoints the event almost instantly. There is no reliance on back-end processing or corroborative triangulation. The sensor acts autonomously and decisively. Real-time response with visual confirmation The level of integration changes gunshot detection from a passive alerting tool into an active part These advancements do not stop at detection. Integration with existing security infrastructure is crucial. Modern sensors leverage open standards such as ONVIF Profile S to control pan-tilt-zoom (PTZ) cameras directly. As soon as a gunshot is detected, the sensor can automatically cue a camera to the exact coordinates of the event.  This process happens in less than three seconds, giving operators live visual intelligence of the situation as it unfolds. The days of security personnel scouring multiple camera feeds or responding to vague reports are over. Today, they can focus their attention on the precise location of the threat. This level of integration transforms gunshot detection from a passive alerting tool into an active part of situational awareness. It provides command centres and first responders with actionable intelligence, enabling them to make informed decisions in real time. It is not enough to know that a shot was fired; security teams need to see where it happened and assess the scene immediately. Adapting to the environment Environmental adaptability is another area where modern edge-based systems excel. Acoustic detection has long struggled with ambient noise. Urban environments are filled with loud, impulsive sounds that can easily be mistaken for gunfire. However, edge-AI sensors can now be trained to understand the acoustic profile of their specific environment. They learn what constitutes normal background noise and adjust accordingly. If a venue frequently hosts fireworks displays or is situated near construction zones, edge-processed AI systems can be trained to differentiate those sounds from genuine threats. This site-specific learning dramatically reduces false positives and enhances overall system reliability. Flexibility in deployment A single intelligent sensor can now provide broad coverage with minimal setup Flexibility in deployment is equally important. Today’s security needs are not confined to permanent installations. Large public events, temporary venues, and rapidly evolving threat environments require portable solutions. Edge-based sensors can be deployed on mobile platforms such as trailers or temporary masts, providing high-precision detection wherever it is needed. Because all processing occurs at the edge, these mobile systems do not rely on centralised servers to function effectively. The sensor is the system. This shift represents a fundamental change in how security professionals approach gunshot detection. The industry is moving away from reactive, infrastructure-heavy models toward proactive, efficient, and adaptable solutions. A single intelligent sensor can now provide broad coverage with minimal setup. It detects, locates, and visually confirms threats autonomously. Interoperability further enhances the value of modern systems. By embracing open protocols, these sensors integrate seamlessly with existing video management systems (VMS) and security platforms. Organisations are no longer locked into proprietary ecosystems. They can deploy best-in-class solutions that work together harmoniously. This openness accelerates deployment and reduces friction, a critical advantage when securing dynamic environments on tight timelines. Privacy by design Alert signals contain location, timing, and sound type data only with no continuous listening Privacy concerns are front and centre in any surveillance deployment and the thought of an audio listening device can raise eyebrows. Modern gunshot sensors are event-driven and only share short recordings (such as a 1.5-second clip for verification) triggered by gunshot levels (over 100 dB). Conversations and other ambient audio are neither captured nor stored. Alert signals contain location, timing, and sound classification information only with no continuous listening or streaming. Closing the gap between detection and response Ultimately, doing gunshot detection right demands a new mindset. Edge processing is not a technical novelty; it is an operational necessity. Security pioneers must expect and demand more from their detection systems—faster alerts, smarter filtering, real-time visual confirmation, seamless integration, and scalable deployment. The technology to achieve this exists today. High-accuracy, real-time gunshot detection is not a future promise; it is a present reality. The responsibility now lies with the industry to embrace this better way forward. Communities and the professionals who protect them deserve solutions that rise to meet today’s challenges with intelligence, speed, and precision.

Ibrahim Kassem, Everon’s new Chief Technology Officer (CTO), has been in the security industry since 1998 in various IT leadership roles. Most recently, he was Chief Information Officer for a video monitoring company. With most of his professional experience rooted in commercial security, Kassem has come to understand how customer needs and demands change with the evolving technology landscape. That understanding is a foundation for his new role at Everon, the national provider of commercial security, fire, and life safety solutions formerly known as ADT Commercial. Integrate AI to security operations “In this role, I am responsible for any customer-facing technology at Everon,” says Kassem. “Our primary focus is to provide a platform that will make it easy to do business with us. That platform will involve most of our solutions, including video monitoring which is the near-future focus for us.” As an integrator, Everon’s objective is to identify the best solutions. “We have partners that we leverage to help develop solutions for our customers that directly respond to their needs,” says Kassem. “For example, we partner with video camera providers to integrate AI to take security operations to the next level.” Demand for video monitoring Everon is looking to shift from reacting to events after they take place toward proactive monitoring Like most security operations, Everon is looking to shift from reacting to events after they take place toward proactive monitoring and preventing crimes as they are happening or deterring them from taking place.  The ability to detect objects and behaviours is possible through AI. “Through this detection, we can respond accordingly – that’s why it’s at the forefront of our video monitoring efforts,” says Kassem. Every pursuit at Everon is in response to customer demand, and there is tremendous demand for video monitoring, says Kassem. Customer needs are the main philosophy behind the development and acquisition of technology, which also ensures that Everon is at the forefront of evolving with the security industry. Video-based security solutions “Right now, we’re noticing a trend towards video-based security solutions versus solely intrusion and guarding,” says Kassem. Everon seeks to strike a balance between “build versus buy.” The integrator prefers to buy when there is a proven product that will bring the most value. “We’re an integrator before we are a developer of technology,” says Kassem. “However, we are not shy about complementing a technology that we purchase with technology that we build if we don’t find the proper platform.” Video monitoring solutions and services Everon continues to evolve in step with ongoing trends, including smarter AI and analytics, smarter cameras Everon continues to evolve in step with ongoing trends, including smarter AI and analytics, smarter cameras, faster internet connectivity, and availability of wireless through 4G, LTE, and 5G connections. All of these are critical pieces of the video monitoring roadmap, says Kassem. “We aim to develop our video monitoring solutions and services to provide the best value to enterprises, reduce false alarms, and focus on relevant activities to save time and money,” he adds. “That’s what we’re looking forward to in the next couple of years.” Dependence on physical security Everon provides video monitoring services on a monthly basis, so the approach plays well with their recurring monthly revenue (RMR) model. Video monitoring is in great demand, and Everon is working towards being pioneers in that space, pushing to make it a major part of their future offerings. Everon is working towards being pioneer in that space, pushing to make it a major part of their future offerings “The dependence on physical security has gotten expensive, and many responding agencies no longer dispatch without video verification, which is the biggest technology challenge currently in the commercial security space,” says Kassem. “Video monitoring is the most direct, effective answer to that challenge, replacing costly, around-the-clock guarding services while also providing video verification for first responders and law enforcement agencies.” Portfolio of security solution offerings Everon roots all its pursuits in responding to the customer. Making the difference in Everon’s approach is an eagerness to listen, an awareness of industry trends and changes, and a full portfolio of security solution offerings.  “Our technological roadmap is ambitious, innovative, and looks to the future through our thoughtful investments in this space, including through acquisitions of technology and top talent,” says Kassem. “All our efforts are supported by our teams of experts with decades of experience.”

As the pioneering security event in the United States, ISC West is truly the global focal point for bringing together professionals across the physical and cybersecurity landscape. The event seeks to showcase innovation in security technology, nurture professional development, and explore the security implications of today’s connected world. Future of security  With the growth of cybersecurity programming and the established Cybersecurity & Connected Internet of Things (IoT) pavilion, ISC West is addressing the future of security head-on. “As the lines between the digital and physical worlds blur, collaboration and shared learning among defenders have never been more critical,” says Mary Beth Shaughnessy, Event Vice President at RX USA, who oversees all aspects of the ISC brand. Shaughnessy previews what’s new at ISC West 2025 and shares other insights in our interview. Q: For long-time attendees at ISC West, what will be the biggest surprise at the 2025 show? Shaughnessy: Long-time attendees know to expect top-tier educational content through the SIA Education@ISC West program (produced by the Security Industry Association (SIA)) in addition to cutting-edge security innovations showcased by 700+ exhibitors. New this year is our focus on technology, training, and education around cyber-physical threats. In today’s connected world, physical and cybersecurity defenders must take a unified, holistic approach to protecting their people, assets, and data. ISC West serves as a bridge between those two worlds, helping organisations tackle the complex security landscape. Q: Presenting a high-profile music concert as part of ISC West is a fun value-add for attendees. Describe how this feature has been embraced by longtime attendees, and the plans for 2025. Shaughnessy: We’re thrilled to announce that the legendary Gin Blossoms will headline the ISC West Concert, sponsored by Wavelynx. This tradition began last year and became a celebrated highlight, offering professionals a chance to unwind and connect with colleagues and peers after a productive day on the show floor. When choosing a performer, we focus on acts that resonate across generations, making the experience both entertaining and memorable for our diverse audience. We are excited to continue this fun and exciting event and networking opportunity. Q: In the past, the education program at ISC West has been seen as secondary to the Expo event. How have you sought to increase the profile of the education program, and what new features will attract more attendees in 2025?   Shaughnessy: We’ve expanded the SIA Education@ISC programming from three to four days, now beginning two days before the expo hall opens. These dedicated education days ensure professionals can engage in thoughtful discussions and gain actionable insights without overlapping with the Expo. This year, we’re proud to partner with RSA to introduce a new “IT for Security Professionals” track while also offering our core tracks, including AI & Digital Transformation, Critical Infrastructure & Data Protection, Cybersecurity & IT, InfraGard National Members Alliance @ ISC, and Video Surveillance. We will also be welcoming powerful keynote speakers — Rachel Wilson, Director of Cybersecurity, Morgan Stanley Wealth Management; Will Bernhjelm, Vice President of Security, Mall of America; and Kate Maxwell, Chief Technology Officer, Worldwide Defense & Intelligence, Microsoft. Q: What else is “new” at ISC West in 2025? Shaughnessy: Our educational programming has grown significantly — this year’s SIA Education@ISC program is our most extensive yet, offering more than 115 sessions led by over 200 distinguished experts. With broader and deeper topics, the program emphasises the critical convergence of cyber and physical security, providing unparalleled insights for today’s security professionals. We are also significantly ramping up our cybersecurity offerings and expect to have more than 50 exhibitors in our Cybersecurity & Connected IoT pavilion with names such as Entrust and Ontic. Q: Networking is a critical aspect of ISC West. How are show organisers working to increase networking opportunities? Shaughnessy: Networking remains a top priority at ISC West, with countless opportunities to build valuable connections. Professionals can join peers at popular spots like The Bridge, The Cyber Hub, and the Career Zone (sponsored by: TEECOM). These spaces offer the chance to learn from industry experts, explore the challenges and innovations shaping the security workforce, and engage in dynamic discussions with peers. Also, returning by popular demand, the ISC West Concert, proudly sponsored by Wavelynx, delivers a vibrant evening of music and networking in a relaxed atmosphere. Together, these experiences ensure networking at ISC West is both impactful and memorable. Q: What is the biggest challenge for organisers of ISC West (and related events), and how are the organisers seeking to address the challenges? Shaughnessy: As with most events, there is a lot of pressure on organisers to ensure there’s “something for everyone,” add meaningful value, and introduce fresh, exciting features. At ISC West, we work to raise the bar each year by expanding our content with more thought pioneers, showcasing a broader range of innovative technologies, and fostering additional networking opportunities. Achieving top-quality results is no small task — it demands careful planning, collaboration, and a dedication to continuous improvement. This means actively listening to the needs of our attendees and exhibitors, staying ahead of industry trends, and ensuring we provide an experience that informs, inspires, and connects the security community.

Big news on the mergers and acquisitions (M&A) front is closing out 2024, a year in which several shifts changed the face of the physical security manufacturer community. Announced in December, German giant Bosch Group is selling its Building Technologies division’s product business for security and communications technology to the European investment firm Triton.  Bosch division selling to Triton  The transaction encompasses three business units – Video, Access and Intrusion, and Communication – and thus the entire product business of Bosch Building Technologies that was offered for sale. All 4,300 associates employed in these units at more than 90 locations worldwide will be taken over. The transaction reflects a growing confidence in the security market among private equity companies such as Triton, Becklar, and Volaris.   Sharing best practices Acre Security and Bosch will remain independent, standalone companies under Triton’s ownership Acre Security, previously acquired by Triton, has benefited from Triton’s strategic guidance and expertise, according to the company, which is confident Bosch will experience the same level of support and opportunity to thrive. Acre Security and Bosch will remain independent, standalone companies under Triton’s ownership, but will benefit from the potential to collaborate and share best practices as part of the broader Triton portfolio.  Resideo acquires Snap One  Earlier in 2024, there were other large M&A transactions. In the spring, Resideo Technologies, Inc., a manufacturer and distributor of technology-driven products and solutions, agreed to acquire Snap One Holdings Corp., a provider of smart-living products, services, and software to professional integrators. The transaction is valued at $1.4 billion, inclusive of net debt. Upon closing, Snap One becomes part of Resideo's ADI Global Distribution business.  Honeywell buys Carrier’s Access Solutions  In late 2023, Honeywell announced plans to enhance and strengthen its building automation capabilities with the acquisition of Carrier Global Corporation’s Global Access Solutions business for $4.95 billion, in an all-cash transaction.  The acquisition, which played out through 2024, includes both hardware and software solutions, adding three respected brands to Honeywell’s portfolio with a focus on life safety and digital access solutions. Acquired brands include LenelS2, commercial and enterprise access solutions; Onity electronic locks; and Supra cloud-based electronic real estate lock boxes. Hirsch reemerges as an iconic brand  The Identiv sale was originally announced in April, subject to regulatory approval Identiv announced plans to sell its physical security business and assets to Vitaprotech, the security solutions provider that also acquired British manufacturer, TDSI, in 2019. The Identiv sale was originally announced in April, subject to regulatory approval.  As a result of the sale, Hirsch, a global security technology pioneer advancing physical security, video intelligence, cybersecurity, and digital identification solutions, announces the relaunch of its iconic brand and strengthened focus on the industry’s most complete high-security, end-to-end platform.  Ease of use security solutions The move seeks to reposition Hirsch as the global pioneer in physical security, video intelligence, and identity solutions, protecting everything from small enterprises to critical national infrastructure. With a 43-year-strong foundation in the industry, Hirsch’s mission has always been empowering a secure, connected world, combining government-grade high security with ease of use. Milestone and Arcules unite  Effective July 1, 2024, global video technology company Milestone Systems announced its merger with the cloud-based video surveillance solutions provider, Arcules. Both companies are owned by Japanese multinational Canon Inc. Based in Irvine, Calif., Arcules was spun off from Milestone in 2017. The merger brings together Milestone and Arcules’ best-in-class capabilities within video management software (VMS), video analytics, and video surveillance as a service (VSaaS), providing a complete video technology offering.  More M&A stories in 2024  In other M&A moves in 2024, cloud-based workforce management software provider Synerion USA Inc. acquired cloud-based video surveillance and access control solutions platform Qumulex Inc. Also, the global pioneer in airspace awareness and security, Dedrone, became part of the public safety and technology company Axon. The acquisition unites two companies with a shared mission to improve public safety and national security by staying ahead of persistent and escalating threats, enabling faster, more effective responses and ultimately protecting more lives in more places.

Located in the heart of California’s Central Valley, the Clovis Police Department serves the rapidly growing community of Clovis, California—a vibrant city situated just northeast of Fresno in Fresno County. Home to over 129,000 residents, Clovis is known for its strong community values, family-friendly neighbourhoods, and forward-thinking city leadership. Once a historic railroad town, Clovis has transformed into a modern, thriving municipality, consistently ranked among California’s best places to live. Real-time public safety technology Clovis maintains a lean public safety model, with about 130 sworn officers and a total department staff Despite its growth, Clovis maintains a lean public safety model, with approximately 130 sworn officers and a total department staff of about 230 employees.  The department takes pride in its reputation for innovation, responsiveness, and community trust, often operating with fewer resources than larger metropolitan areas—yet delivering highly efficient and effective policing services. As the city continues to expand—adding new residential developments, commercial centres, and educational infrastructure—the need for advanced, real-time public safety technology has never been greater. Commitment to innovation and collaboration Recognising this, Clovis PD launched a bold initiative to build a Real Time Information Centre (RTIC)—a centralised hub designed to unify data from hundreds of surveillance cameras, licence plate readers, dispatch systems, drone feeds, and body-worn cameras.  The department’s goal: enhance officer safety, accelerate response times, and support smarter decision-making across the entire public safety ecosystem. With a deep commitment to innovation and collaboration, the Clovis Police Department is setting the standard for what’s possible in modern law enforcement. The challenge For Clovis PD, the answer began with re-imagining how real-time data is gathered, visualised, and acted upon As technology rapidly reshapes the public safety landscape, Clovis PD faced a key question: How could a lean, high-performing department continue to meet the demands of a growing city while maintaining visibility, speed, and responsiveness across a diverse set of threats and situations? For Clovis PD, the answer began with re-imagining how real-time data is gathered, visualised, and acted upon. The department managed streams of mission-critical information from hundreds of surveillance cameras, LPRs, drones, dispatch systems, and body-worn cameras—but these assets were siloed and difficult to manage from a single point of control. Officers and dispatchers needed faster access to the right information at the right time, and leadership needed a way to centralise command operations without overwhelming staff or adding layers of complexity. Future of real-time collaboration What Clovis required was a unified platform that could make sense of multiple inputs, prioritise action, and scale as the city’s needs evolved. It had to be powerful, but also intuitive and accessible to analysts, officers, and supervisors alike. Most importantly, it needed to be built in a way that would support not just the workflows—but the future of real-time collaboration between departments, field units, city pioneers, and neighbouring agencies. That vision became the foundation for Clovis PD’s Real Time Information Centre (RTIC)—and set the stage for a successful deployment with RGB Spectrum and Wildfire Technology. The RGB Spectrum solution: Zio and XtendPoint in action At the heart of Clovis PD’s RTIC is RGB Spectrum’s Zio® AV-over-IP platform and XtendPoint™ KVM-over-IP system, providing the centralised control, flexible visualisation, and easy expandability the department needed. Powering the visual backbone The Zio 4000 video wall processor seamlessly drives a 14’ × 5.6’ Barco TruePix 0.9 mm pixel pitch LED video wall, displaying live video from across the city, interactive maps, drone feeds, dispatch data, and analytic tools. With 16 HDMI inputs and 12 outputs, Zio acts as the visual brain of the RTIC—integrating diverse content streams into a single pane of glass for maximum awareness. Operators can quickly shift between presets for specific scenarios (e.g., drone deployment, vehicle pursuit, or major traffic events). Video streams are not only viewable in the RTIC but are routed to other locations, including Dispatch, the Emergency Operations Centre (EOC), supervisor offices, and field units. Zio also supports future integration with remote web access portals—allowing city officials and council members to view situational data during major incidents. Control with confidence Clovis PD operators use RGB Spectrum’s XtendPoint KVM-over-IP to control and interact with up to eight systems Clovis PD operators use RGB Spectrum’s XtendPoint KVM-over-IP to control and interact with up to eight independent systems simultaneously using a single keyboard and mouse. Each operator station features two 43″ curved 4K displays, creating a panoramic, ergonomic environment that consolidates workflows and boosts productivity. “What sold me on RGB was how effortless it was for everyone to manipulate the screen and display what they needed—everyone had access, and it just worked,” Chief Fleming, Chief of Police, Clovis Police Department. This intuitive plug-and-play interface significantly reduces training time and enables officers, dispatchers, and analysts to work fluidly between tasks—whether monitoring cameras, controlling drones, running licence plates, or launching live body cam feeds. Future-ready architecture: Built to expand RGB Spectrum’s IP-based architecture offers the flexibility Clovis PD needs to grow and adapt over time: Drone Expansion: As Clovis expands its DFR (Drone as First Responder) program with multiple Brink drone launch sites, the system will support direct drone video integration into the video wall and remote routing to field teams and fire personnel. Body-Worn Cameras: Using Axon’s new Respond technology, live body cam video is now accessible in real time—giving analysts and dispatchers critical visual data, especially when officers can’t communicate via radio. Mobile Command & Trailers: RGB Spectrum’s architecture enables future integration with mobile assets like camera trailers and portable operations centres, giving Clovis PD the tools to bring their RTIC capabilities to festivals, parades, emergencies, and other offsite events. “We’re not just solving for today’s challenges—we’re setting the foundation for tomorrow’s public safety technology,” said Chief Fleming. The human factor: Designed for everyday use From video wall presets to XtendPoint switching, every component was designed with the operator in mind Despite the complexity of the system’s backend, Clovis PD has found it remarkably easy to use. From video wall presets to XtendPoint switching, every component was designed with the operator in mind. Chief Fleming notes that even with staff rotating through dispatch or new to the RTIC, most users are up and running with minimal training. As the department continues to grow its analytics and drone teams, they’re confident in scaling the system further—without retraining or major technical overhauls. Inter-agency collaboration & City Council engagement The new RTIC isn’t just benefiting Clovis PD—it’s elevating collaboration with fire, EMS, and neighbouring jurisdictions. Fire & EMS: Fire department command staff are integrated into the drone viewing platform, allowing them to view aerial video in real time from their phones or tablets. County-wide Visibility: Drone video and surveillance feeds are shareable with county partners via secure portals, enabling unified situational awareness across jurisdictions. City Council Access: The Zio platform can generate remote viewing links that allow City Council and department heads to access selected live data and camera feeds during major incidents or EOC activations—keeping decision-makers informed without disrupting operations. This capability has not only improved response times and safety but has also proven to be a valuable selling point for gaining city support. Community pioneers now have full visibility into how investments in public safety technology translate to real-world benefits. The role of Wildfire Technology: Seamless execution As the system integrator, Wildfire Technology delivered end-to-end project success. From vendor selection and budgeting to installation, training, and post-deployment support, Wildfire guided Clovis PD every step of the way. Created detailed project plans and electrical requirements Helped secure sole-source documentation to streamline approval Completed installation and commissioning in under 30 days Provided responsive support and firmware updates post-launch “Everything was clean, professional, and ahead of schedule. Their team cared about the space like it was their own. That kind of integrity is rare,” Chief Fleming. Forward-thinking technology deployment From integrated drone surveillance and mobile command capabilities to remote city leadership access Clovis PD’s RTIC is built not just for now—but for the evolving needs of tomorrow. From integrated drone surveillance and mobile command capabilities to remote city leadership access and future third-party analytics platforms, the department is thinking beyond traditional law enforcement. They’ve already begun planning to host open houses and agency tours, sharing their story to help others nationwide modernise their own public safety operations. “If something doesn’t work, we’ll say so. But RGB Spectrum’s real-time visualisation system is absolutely working for us—and we rely on it every day,” Chief Fleming. Final thoughts The partnership between RGB Spectrum and Wildfire Technology helped Clovis PD bring its vision of a fully connected, mission-critical Real Time Information Centre to life. The result is a scalable, ergonomic, and operator-friendly environment that strengthens officer safety, improves situational awareness, and increases the department’s ability to respond and adapt in real time. “This isn’t just about the tech—it’s about what the tech enables. And with RGB and Wildfire behind us, we’ve built something that’s going to serve Clovis for years to come,” Chief Fleming.

ZeroEyes, the creators of the first AI-based gun detection video analytics platform to earn the full U.S. Department of Homeland Security SAFETY Act Designation, and Singlewire Software, the pioneer in solutions that help keep people safe and informed, announced a new partnership to improve emergency communications in schools. As part of this collaboration, Glassboro Public School District (GPSD) in New Jersey has become the first joint customer to deploy an integrated solution combining ZeroEyes’ AI gun detection with Singlewire’s InformaCast incident management software. Real-time gun detection alerts This integration supports faster, more coordinated emergency responses  The integration enables real-time gun detection alerts from ZeroEyes to automatically trigger Singlewire’s InformaCast system, which can instantly distribute customised alerts across a wide range of devices. These include digital signage, PA systems, strobe lights, desk phones and more, all reaching targeted audiences. This integration supports faster, more coordinated emergency responses and ensures critical information reaches those who need it most. Hosting emergency training exercises GPSD is a Pre-K through 12 public school district located in Glassboro, New Jersey, serving approximately 1,950 students and 350 staff members across four schools and two district buildings. With a diverse student population and deep partnerships with neighboring Rowan University, the district offers specialised academics in Performing Arts, STEM, Biomedical Studies, and Business Leadership. The district prioritises safety and mental health, using tools like Senso and Gaggle to flag concerning keywords in emails, as well as hosting emergency training exercises with local law enforcement. ZeroEyes’ capabilities “Our district was immediately impressed upon seeing a demonstration of ZeroEyes’ capabilities, and recognised that integrating it with our Singlewire software would significantly enhance our security system,” said Craig Stephenson, assistant superintendent at GPSD. “The safety of our students and staff is our top priority, and this integration adds a critical new layer of protection.” Based in Madison, Wisconsin, Singlewire Software is a major provider of mass notification systems for schools, healthcare, government, and enterprise organisations. InformaCast platform Its InformaCast platform enables organisations to communicate quickly and effectively during emergencies and daily operations. Singlewire serves more than 2,000 K-12 customers across all 50 states and is widely trusted for its reliability and flexibility in high-stakes environments. “Shootings typically last only five to seven minutes, so every second counts,” said Terry Swanson, president and CEO of Singlewire Software. “By integrating ZeroEyes’ AI-based detection with our mass notification platform, we help schools take fast, decisive action. Our goal is to keep people safe and informed everywhere, every time, and this partnership strengthens that mission.” AI gun detection AI gun detection and intelligent situational awareness software layers onto existing digital security cameras ZeroEyes' AI gun detection and intelligent situational awareness software layers onto existing digital security cameras. If a gun is identified, images are instantly shared with the ZeroEyes Operations Center (ZOC), the industry's only U.S.-based, fully in-house operation centre, which is staffed 24/7/365 by military and law enforcement veterans. If these experts determine that the threat is valid, they dispatch alerts and actionable intelligence — including visual description, gun type, and last known location — to first responders and school staff as quickly as 3 to 5 seconds from detection. Integration with Singlewire “This integration with Singlewire is a powerful example of how two technologies can complement each other to enhance school safety,” said Mike Lahiff, CEO and co-founder of ZeroEyes. “While ZeroEyes provides the critical early detection of a potential threat, Singlewire enables that intelligence to be instantly delivered across a wide range of devices and formats.” “It’s a mutually beneficial partnership that simplifies emergency response and helps protect lives. We’re proud to see this technology in action with Glassboro Public Schools and look forward to bringing it to more districts in the future.”

Garden Spot Communities, a continuing care retirement facility in New Holland, Pennsylvania, has grown a comprehensive video security solution over nearly 20 years that maintains the facility's welcoming, open-door philosophy, while ensuring resident safety. The community operates public restaurants and welcomes neighbours across its 230-acre campus, while securing 1,100 residents using Milestone Systems XProtect video management software (VMS). Technology partnership Garden Spot maintains an intentionally open campus that includes a Starbucks cafe open to the public Garden Spot Communities, along with their Lancaster-based integrator partner App-Techs, have continually expanded their Milestone XProtect VMS to cover the unique needs of their nearly 1.4 million square foot facility, which accommodates diverse camera brands and technologies. Unlike traditional senior living facilities that rely on gates and fences, Garden Spot maintains an intentionally open campus that includes a Starbucks cafe open to the public. The system includes wireless links extending coverage to perimeter areas up to 300 metres from main buildings, supporting the facility's philosophy of openness rather than barriers. Eyes across campus "Having a comprehensive video system is key to our operating such a large enterprise," said Steve Muller, Chief Operating Officer at Garden Spot Communities. He adds, "Garden Spot's core philosophy from the very beginning is that what we don't spend on fences and gates, we can spend on cameras. We need to have eyes on what's happening across campus, and with a system like Milestone, we can do exactly that." Operational benefits The video system serves as an integral operational tool, enabling staff to respond quickly to emergencies  The video system serves as an integral operational tool, enabling staff to respond quickly to emergencies and maintain situational awareness across the campus. The technology provides enhanced safety, improved operational efficiency, and valuable peace of mind for staff and families. Staff access video feeds from security workstations, office desktops, and mobile phones for timely response to situations. The system proves most valuable when a resident is missing from their normal routine, with staff turning to video as their first investigative step. In one case, cameras enabled rapid response to locate a gentleman with dementia who had left campus, preventing potential harm. Seamless monitoring Beyond security, the system supports operational needs, including weather monitoring during Pennsylvania winters and remote monitoring of the facility's aeroponic greenhouse. The system operates across multiple Dell servers with centralised management, enabling seamless monitoring from a single interface. App-Techs' Health Utility Monitor software provides telemetry data every five minutes, enabling proactive maintenance that resolves issues before staff notice them. Open platform The open platform approach provides flexibility in camera selection rather than locking the facility into a single manufacturer. This flexibility enabled system evolution from a four-camera installation in 2006 to today's comprehensive 110-camera network. The partnership with App-Techs extends beyond installation to ongoing system health monitoring, ensuring consistent performance while allowing Garden Spot staff to focus on operations rather than technical troubleshooting. Garden Spot's experience demonstrates how open platform video technology can support organisational values, while providing essential operational capabilities. The system has adapted and grown alongside facility needs, proving that investments in scalable technology provide lasting value for senior living communities seeking to balance security with community openness. 

Keihan Bus, established in 1922, is a long-standing public transportation provider with over 100 years of service in Japan. Its network spans Osaka, Kyoto, and Shiga prefectures, offering a wide range of safe and reliable transportation services and carrying over 10,000 passengers daily. The company also operates routes that serve major tourist destinations such as Kiyomizu-dera in Kyoto and Dotonbori in Osaka, as well as direct access to the venue of Expo 2025 Osaka, Kansai, Japan—a major international event expected to attract millions of visitors from around the world. Through these services, Keihan Bus contributes to both regional mobility and Japan’s broader efforts to welcome global travellers. Among all its depots, the Hirakata Depot manages the largest fleet and is regarded as one of the company’s key operational hubs. To enhance manpower dispatch efficiency in its bus depot, Keihan Bus implemented VIVOTEK’s intelligent traffic solution to improve operational workflows. Challenges Hirakata Depot expanded its parking space and increased its fleet to around 120 vehicles As part of its relocation on March 23, 2025, the Hirakata Depot expanded its parking space and increased its fleet to around 120 vehicles, underscoring the need for a more efficient vehicle management system.  Even before the move, manually verifying each bus’s parking location was labour-intensive and inefficient. Staff had to physically check where each bus was parked and update a whiteboard using numbered magnets to represent each bus. Compounding the issue, new regulations introduced in April 2024 limiting driver work hours further exacerbated the shortage of bus drivers. This heightened the urgency of reducing operational workloads through digital transformation. To meet these challenges, Keihan Bus aimed to modernise its analog parking management process and streamline daily operations, especially at its busiest depot. Solutions LPR cameras were installed throughout the depot to capture and recognise the licence plates of buses in real time To achieve operational efficiency, Keihan Bus, in close collaboration with IBS Japan and Mobile Create, implemented a Bus Depot Monitoring System powered by VIVOTEK’s licence plate recognition (LPR) technology, using VIVOTEK’s IP9165-LPR-v2 JPN 12–40mm cameras. LPR cameras were installed throughout the depot to capture and recognise licence plates of buses in real time during entry, exit, and parking. The captured data is processed to identify the latest detected location of each vehicle, and the parking information is displayed on digital signage. This allows drivers to quickly find their assigned bus before beginning their shift, reducing unnecessary delays and confusion. By replacing this analog system with digital monitoring, the company has significantly improved its efficiency and reduced the workload for both drivers and depot staff. Benefit According to Keihan Bus, choosing VIVOTEK’s solution has brought multiple advantages: Reliable Performance: The camera evaluation results were highly positive, with excellent recognition accuracy that inspired confidence in the system’s reliability. VIVOTEK’s WDR Pro technology effectively reduces the impact of harsh backlighting, such as strong afternoon sunlight, while its SNV (Supreme Night Visibility) ensures that licence plates remain clearly visible even in low-light conditions. User-Friendly Setup: Compared to other options, VIVOTEK's system offered a more intuitive setup process. Strong Local Support: The local support provided by IBS Japan, including on-site assistance, was more responsive and comprehensive than that of other vendors. System Compatibility: The data transfer format was compatible with the depot’s existing infrastructure, allowing for a smoother integration process. Customer feedback “After implementing the system, we monitored its performance and fine-tuned the settings to fit our operational environment. As a result, the accuracy has remained consistently high and stable over time. Knowing that long-term maintenance support is available makes us feel secure,” Keihan Bus Hirakata Depot. “This was our first experience working on a solution-based project, and we started from scratch, feeling our way through. Thanks to the strong support from IBS Japan, we were able to successfully take off.” “Gaining hands-on experience with a camera-based solution has become a major source of confidence for us. Although this was our first time implementing an LPR solution, having this successful case now gives us the confidence to apply and propose it for future projects as well,” Mobile Create Co., Ltd.

Access control, video surveillance, and intrusion detection systems evolved largely independently in the physical security industry. Integrating those systems to the benefit of an enterprise's overall security has traditionally fallen on security integrators working in cooperation with manufacturers. However, today's market has also evolved to include companies that provide "unified platforms,” bringing together various disparate security systems and functions under a single, centralised management interface. We asked our Expert Panel Roundtable: What are the advantages of installing physical security systems as a unified platform?

The role of audio in physical security is multifaceted and increasingly vital, offering a layer of intelligence and interaction that access control and/or video surveillance alone cannot provide. Sounds provide crucial context to visual events. For instance, someone running might appear suspicious on video, but audio could reveal they are shouting for help, changing the interpretation entirely. Even so, historically speaking, audio has been an underused component in physical security. How is the situation changing? We asked our Expert Panel Roundtable: Is audio an underused component in today’s physical security systems? What obstacles are keeping audio from expanding?

A software platform designed to centralise and manage various physical security systems within an organisation used to be called a PSIM (physical security information management) system. Generally speaking, however, the PSIM term has fallen out of favour because the systems were seen as expensive and difficult to manage. The phrase has been replaced by command-and-control, referring to software that combines access control, video surveillance, intrusion detection, and other systems into a unified platform. It’s a ripe area for innovation in the physical security space. We asked this week’s Expert Panel Roundtable: What’s new in command-and-control systems, and what is the impact?