Vivotek USA - Experts & Thought Leaders

Sun Outdoors Ocean City, located in Maryland, is a popular campground that attracts a steady flow of visitors each season. With its expansive grounds and over 300 private campsites, the campground faced several challenges in managing security. Traditional surveillance methods proved inefficient, leading to false alarms and difficulties in tracking incidents such as lost children, vandalism, misplaced items, or occasional adventurous guests. Traditional surveillance systems Challenges - As the campground grew in size and guest volume, Sun Outdoors realised that traditional surveillance systems were no longer sufficient, leading to four key challenges over the years: Wide/Private Areas: With expansive grounds and numerous private campsites, it was difficult for staff to effectively monitor all areas of the campground. Vandalism & Lost Items: Vandalism and the occasional theft of personal items or equipment were persistent issues. Limited Staff: The campground struggled with insufficient staff to manage security and guest safety, especially during peak season when extra workers were needed. Additionally, there was a lack of IT experts to handle the complex security systems. False Alarms: Previous security systems triggered frequent false alarms, leading to inefficiencies and distractions from real threats. With a diverse mix of families and outdoor enthusiasts, ensuring guest safety while maintaining efficient operations was crucial. They needed a solution that would address both security and operational challenges, while being easy to set up, cost-effective, and providing real-time visibility without requiring additional manpower or expensive infrastructure upgrades. Providing real-time monitoring Solution - To address security challenges, Maloney Telecom, a trusted pioneer in surveillance solutions, has partnered with VIVOTEK, a global security solution provider, to deploy its VORTEX Cloud Surveillance Platform at Sun Outdoors Ocean City. The seamless cloud-based solution provides real-time monitoring and AI-driven insights, enhancing overall safety and operational efficiency. Reduced Vandalism by Over 80%: By leveraging advanced AI-driven insights and precise detection, VORTEX minimised false alarms, allowing staff to focus on real threats. Easy Setup and Bandwidth-Friendly: The system was fully operational in just 30 minutes using Sun Outdoors' existing Wi-Fi network, offering immediate security improvements without the need for complex infrastructure changes. $2,000 in Operational Cost Savings: In just two months, VORTEX helped Sun Outdoors eliminate the need for extra staff to monitor security. The AI-powered system also reduced costs related to false alarms. Real-Time Monitoring: VORTEX’s cloud-based platform provided Sun Outdoors with the ability to remotely monitor security, offering real-time alerts for suspicious activities or perimeter breaches, and giving management better control over the entire campground. Instant Search and Accountability: VORTEX’s Deep Search feature allowed staff to quickly locate specific events or individuals, enhancing response times to incidents such as lost children/golf car, stolen items, or suspicious behaviour. Real-Time Deterrents with Network Speakers: VORTEX’s network speakers provided immediate deterrents for disruptive guests, effectively managing crowds and preventing unsafe behaviour in shared spaces like bathhouses. Enhancing guest experience The implementation of VORTEX at Sun Outdoors Ocean City has proven to be a major success, providing improvements in security and operational efficiency while also enhancing the guest experience. Here’s what Carrie Coster, the General Manager at Sun Outdoors Ocean City, had to say: "The VORTEX system has been such a blessing. It made a difference instantly, for our guests, for the staff, for everyone at Sun Outdoors. VORTEX keeps people accountable. It keeps the team at Sun Outdoors accountable. And it keeps the guests accountable as well. VORTEX really helps us take action fast." Substantial cost savings Jeremy Maloney, President of Maloney Telecom: "Carrie's experiences are what VORTEX aims to deliver: cost savings, accountability, and peace of mind. At the end of the day, I don't even need to sell it. I just show people how VORTEX works, and it sells itself. That's the kind of partnership we're proud to be a part of." The success of VORTEX at Sun Outdoors Ocean City highlights its ability to improve security, streamline operations, and deliver substantial cost savings. Through Maloney Telecom’s partnership, Sun Outdoors Ocean City now operates more efficiently, with fewer security concerns, allowing it to focus on providing a safe and enjoyable guest experience.

Midwest American weather can be challenging for businesses, especially during the winter. Those that operate 24 hours a day with minimal staff, such as Jefferson, Iowa-based The Washing Well Laundromat, require dependable surveillance around the clock for a multitude of reasons and locations, no matter during sunny, warm days or at 2 am during a blizzard. Need for a day-night surveillance solution Being able to access important footage from anywhere any time of day or night had become a necessity for The Washing Well. The owners wanted to check on their location remotely to help them determine if the laundromat needed any attention such as cleaning, snow removal, or general maintenance, while also providing security for both the owner’s and customers’ property. Challenge Video surveillance is vital for every business’ continued well-being in terms of the number of personnel and the size of the facility Video security surveillance is vital for any and every business’ continued well-being, whether that organisation is small, medium, or large in terms of both the number of personnel and the size of the facility (or facilities).  Currently, NVRs (network video recorders) and even computer hard drives are still popular choices for security professionals, but those that require larger and larger volumes of data as the weeks, months, and years roll by need new ways to effectively store, move, and access these files, many instances when not on site. Addressing the challenges When stored on-site on an NVR or similar hard drive device, precious time is wasted when a security professional is not able to access vital information in real-time. VIVOTEK’s new cloud-based video surveillance as a service (VSaaS), VORTEX, eliminates these challenges. Solution Central Iowa’s Tech Zone chose VORTEX and a total of five of its indoor and outdoor security solutions for a comprehensive end-to-end AI surveillance solution that seamlessly integrates deep-learning-based network cameras with cloud video management software to solve The Washing Wells’s security surveillance solution issues. Easy-to-use data analysis services VORTEX provides intelligent and easy-to-use data analysis services. What’s more, its hybrid cloud architecture allows it to transcend conventional storage frameworks. No longer is dedicated video management software or centralised management systems required to manage and process video data. The video data can be stored and analysed via edge computing directly within the camera and backup in the cloud, significantly reducing time, cost, and bandwidth limitations of the past. Push notifications VORTEX allows for receiving push notifications of deep-learning-based events on a smart device in real-time to never miss important messages again. With VORTEX, managing a surveillance system is more effective and easier than ever before with wide camera selection, crystal clear image quality, edge AI analytics, hassle-free, zero-configuration, and, like all VIVOTEK products, it is trustworthy and reliable. VSaaS features and hybrid cloud architecture All features merge seamlessly to maximise operational efficiency while minimising network interruptions The VSaaS features powerful AI video analysis technologies, upgraded real-time detection and posthoc search functionality, and state-of-the-art deep search algorithms to convert metadata into searchable and quantifiable information and refine people, vehicle, and environment detection accuracy over time.  In addition to real-time alerts, VORTEX is capable of sieving through big data to identify or follow past events, and its hybrid cloud architecture allows for unlimited cloud archives, automatic backup, event management, and instant sharing. All of these features are merged seamlessly to maximise operational efficiency and storage reliability while minimising network interruptions and downtime. IT839-H 5MP interior/exterior turret cameras Overall, Tech Zone installed five VORTEX cameras throughout the interior and exterior of the business. Three IT839-H 5MP interior/exterior turret cameras are being utilised in the store room, inside the laundromat, and at the rear parking lot locations. Two FD839-EHTV interior/exterior remote focus dome cameras are being utilised for the front parking lot and inside the laundromat. Customer feedback The system was simple to install and performed as the customer had hoped. According to Tech Zone, no challenges were installing and integrating VORTEX and the cameras with a POE network switch.  From the customer, it is a simple system to operate from a computer or phone, at home, or on the go.

A constantly changing world, including a global pandemic, has caused major shifts in how people conduct their daily lives. Working remotely has become more commonplace, thus vastly increasing online activity. Inevitably, businesses rely on computers, sensors, and IOT/IIOT-connected devices more than ever, which also draws the attention of cybercriminals. Cybersecurity VIVOTEK understands the importance of cybersecurity for products and corporations. Their quality assurance efforts are built into the lifecycle of their products, including development, verification, manufacturing, delivery, and service. Cybersecurity has become more important than ever as hackers have infiltrated even the most secure networks. VIVOTEK is dedicated to providing quality products that meet or exceed industry standards, thus ensuring your system is protected from cyberattacks. Recommended cameras and NVRs FD9380-H H.265.  20 fps @ 2560x1920 (WDR Pro on). 8/3.6mm fixed focal. SNV (Supreme Night Visibility).  WDR Pro. Smart Stream III. Built-in IR Illuminators, Effective up to 30 metres. Trend Micro IoT Security. Weather-proof IP66-rated and Vandal-proof IK10-rated Housing. Built-in MicroSD/SDHC/SDXC Card Slot for On-board Storage. NDAA, Made in Taiwan. IB9380-H H. 265. 20 fps @ 2560x1920 (WDR Pro on). 6mm fixed focal. SNV (Supreme Night Visibility). WDR Pro. Smart Stream III. Built-in IR Illuminators, Effective up to 30 metres. Trend Micro IoT Security. Weather-proof IP66-rated and Vandal-proof IK10-rated Housing. Built-in MicroSD/SDHC/SDXC Card Slot for On-board Storage. NDAA, Made in Taiwan.  IT9380-H H. 265.  20fps @ 2560x1920 (WDR Pro on). 8/3.6mm fixed focal. Smart Stream III.  WDR Pro. SNV (Supreme Night Visibility).  Built-in IR Illuminators, Effective up to 30 metres. Weather-proof IP66-rated and Vandal-proof IK10-rated Housing. Built-in MicroSD/SDHC/SDXC Card Slot for On-board Storage. Trend Micro IoT Security. Built-in Microphone. NDAA, Made in Taiwan. FD9388-HTV H. 265.  20 fps @ 2560x1920 (WDR Pro on). 8~12 mm, Remote Focus. SNV (Supreme Night Visibility). WDR Pro. Smart Stream III. Built-in IR Illuminators, Effective up to 30 metres. Trend Micro IoT Security. Weather-proof IP66-rated and Vandal-proof IK10-rated Housing. Built-in MicroSD/SDHC/SDXC Card Slot for On-board Storage. Built-in Microphone. NDAA, Made in Taiwan. IB9388-HT H.265.  20 fps @ 2560x1920 (WDR Pro on). 8~12 mm, Remote Focus. SNV (Supreme Night Visibility). WDR Pro. Smart Stream III. Built-in IR Illuminators, Effective up to 30 metres. Trend Micro IoT Security. Weather-proof IP66-rated and Vandal-proof IK10-rated Housing. Built-in MicroSD/SDHC/SDXC Card Slot for On-board Storage. NDAA, Made in Taiwan. IT9388-HT H.265.  20fps @ 2560x1920 (WDR Pro on). 8~12 mm, Remote Focus. WDR Pro. SNV (Supreme Night Visibility). Smart Stream III. Built-in IR Illuminators, Effective up to 30 metres. Weather-proof IP66-rated and Vandal-proof IK10-rated Housing. Trend Micro IoT Security. Built-in MicroSD/SDHC/SDXC Card Slot for On-board Storage. Built-in Microphone. NDAA, Made in Taiwan. ND9213P 4 Channels. H.265, up to 8MP Camera Supported. VIVOTEK Smart VCA Camera Supported for Event Search & Recording. 4K Video Output Display. New Web UI Available for Plug-in Free Browser (Chrome). Trend Micro IoT Security & Cybersecurity. Crowd Control Solution. VIVOCloud App & VAST 2. NDAA, Made in Taiwan. ND9323P 8 Channels. H.265, up to 8MP Camera Supported. VIVOTEK Smart VCA Camera Supported for Event Search & Recording. RAID 0, 1 Supported to Prevent Recording Data Loss. 4K Video Output Display. New Web UI Available for Plug-in Free Browser (Chrome). Trend Micro IoT Security & Cybersecurity. Crowd Control Solution. VIVOCloud App & VAST 2. NDAA, Made in Taiwan. ND9425P 16 Channels. H.265, up to 8MP Camera Supported. VIVOTEK Smart VCA Camera Supported for Event Search & Recording. RAID 0, 1 Supported to Prevent Recording Data Loss. 4K Video Output Display.  New Web UI Available for Plug-in Free Browser (Chrome). Trend Micro IoT Security & Cybersecurity. Crowd Control Solution. VIVOCloud App & VAST 2. NDAA, Made in Taiwan.