Interface Systems LLC - Experts & Thought Leaders

Interface Systems, a pioneering managed service provider delivering business security, actionable insights, and purpose-built networks for multi-location businesses, announced the successful completion of a major security upgrade for Bethesda Community Church and Bethesda Christian School in Fort Worth, Texas. Serving more than 530 students from preschool through 12th grade, Bethesda Christian School is recognised among the top private schools in Texas. Modern safety and security systems High level of activity required modern safety and security systems to protect students Between church services, school operations, and community events, the multi-building, 26-acre campus welcomes hundreds of people daily. This high level of activity required modern safety and security systems to protect students, staff, and parishioners while simplifying daily operations. Bethesda’s aging fire alarms, intercoms, and CCTV system were increasingly unreliable, creating false alarms and communication challenges. To address these concerns, the church turned to Interface to modernise its infrastructure. Deployed an integrated solution Interface designed and deployed an integrated solution that included: Fire Alarm System: Replacing the outdated system with a modern fire alarm system that communicates urgency effectively without causing unnecessary panic, particularly important for schoolchildren. Managed Access Control: Introducing a modern system that makes it easier for administrators to manage entry to the campus. The cloud-based setup means they can grant or restrict access remotely, without having to manage complex on-site servers. Video Surveillance Upgrade: Installing a 64-channel IP camera system on the new school building, with expansion capability to replace legacy analog cameras over time. The system provides remote monitoring and allows staff to verify alarms with live video before responding, helping to reduce unnecessary dispatches. Intercom and Paging: Replacing the outdated intercom with a flexible IP-based system that supports school bell scheduling, room-to-room communication, and all-campus announcements. It also integrates with access control, giving administrators a simple way to manage visitor entry. Remote access to cameras and alarms The installation was carefully phased to minimise disruption to classes and worship services “The new system is effective. It gets the point across that it’s time to evacuate, but it doesn’t create panic, especially among the kids,” said Rick Campbell, Facilities Manager at Bethesda Community Church. “Having remote access to cameras and alarms has been a huge help.” The installation was carefully phased to minimise disruption to classes and worship services. “Interface worked around the kids and kept us up and running during installation,” Campbell added. “The integration was seamless, and now everything is running smoothly.” Interface’s upgrades With Interface’s upgrades, Bethesda has significantly reduced false dispatches, streamlined communication across the campus, and gained the ability to scale its systems for future growth. “Initially, we were unsure about the cost, but the investment has been well worth it,” Campbell concluded. “I’d recommend Interface to other churches without hesitation.”

Interface Systems, a major managed service provider delivering business security, actionable insights, and purpose-built networks for multi-location businesses, announced the successful completion of a major security upgrade for Bethesda Community Church and Bethesda Christian School in Fort Worth, Texas. Serving more than 530 students from preschool through 12th grade, Bethesda Christian School is recognised among the top private schools in Texas. Between church services, school operations, and community events, the multi-building, 26-acre campus welcomes hundreds of people daily. This high level of activity required modern safety and security systems to protect students, staff, and parishioners while simplifying daily operations. Communication challenges Bethesda’s aging fire alarms, intercoms, and CCTV system were increasingly unreliable, creating false alarms and communication challenges. To address these concerns, the church turned to Interface to modernise its infrastructure. Interface designed and deployed an integrated solution that included: Fire Alarm System: Replacing the outdated system with a modern fire alarm system that communicates urgency effectively without causing unnecessary panic, particularly important for schoolchildren. Managed Access Control: Introducing a modern system that makes it easier for administrators to manage entry to the campus. The cloud-based setup means they can grant or restrict access remotely, without having to manage complex on-site servers. Video Surveillance Upgrade: Installing a 64-channel IP camera system on the new school building, with expansion capability to replace legacy analogue cameras over time. The system provides remote monitoring and allows staff to verify alarms with live video before responding, helping to reduce unnecessary dispatches. Intercom and Paging: Replacing the outdated intercom with a flexible IP-based system that supports school bell scheduling, room-to-room communication, and all-campus announcements. It also integrates with access control, giving administrators a simple way to manage visitor entry. Effective system “The new system is effective. It gets the point across that it’s time to evacuate, but it doesn’t create panic, especially among the kids,” said Rick Campbell, Facilities Manager at Bethesda Community Church. “Having remote access to cameras and alarms has been a huge help.”  The installation was carefully phased to minimise disruption to classes and worship services. “Interface worked around the kids and kept us up and running during installation,” Campbell added. “The integration was seamless, and now everything is running smoothly.” Interface’s upgrades With Interface’s upgrades, Bethesda has significantly reduced false dispatches, streamlined communication across the campus, and gained the ability to scale its systems for future growth. “Initially, we were unsure about the cost, but the investment has been well worth it,” Campbell concluded. “I’d recommend Interface to other churches without hesitation.”

Interface Systems, a pioneering managed service provider delivering business security, actionable insights, and purpose-built networks for multi-location businesses, released a compliance guide to help New York retailers meet the requirements of the state’s Retail Worker Safety Act and its chapter amendment, Senate Bill S740. The law’s 270-day grace period expired on June 4, 2025, and retailers that have not completed the mandated steps now face potential penalties and increased liability. Six-step plan for retailers Authored by Clay Campbell, Senior Vice President & General Counsel at Interface, the guide breaks down the law’s key mandates and outlines a clear, six-step plan retailers can begin implementing immediately: Publish a compliant workplace-violence policy in English and each employee’s primary language, including procedures for late shifts and cash handling, and a no-retaliation statement. Complete or update a location-specific risk assessment that scores each store on late hours, uncontrolled access, lone work, and past incidents. Then, rank sites and assign corrective action deadlines. Provide interactive training and communication at hire and at least annually (biennially for employers with fewer than 50 retail employees), and maintain signed training rosters aligned with payroll records. Deploy supporting technology by issuing and testing silent response buttons for chains with 500 or more employees statewide, pairing the devices with verified video, two-way audio, and live monitoring to reduce false alarms and speed response. Record and measure program data, storing the policy, assessments, training logs, alarm-test records, and police response times in a single repository while tracking incident rate, verified-alarm response time, training completion, and corrective-action completion. Stay inspection-ready by keeping all records current, accurate, and easily accessible. The New York Department of Labour may request documents after a complaint or major incident and can issue daily fines until violations are corrected. Silent-button requirement “Retailers that missed the deadline still have a path to compliance if they act quickly and follow a structured plan,” said Campbell. “This guide breaks the law down into six actionable steps that protect frontline employees and help businesses reduce their regulatory and legal risk.” The compliance guide also explains how Interface Systems’ Remote Video Monitoring and Virtual Security Guard services support the silent-button requirement and offer audit-ready evidence of incident handling.

Ethics can impact a company's reputation, profitability, and overall sustainability. Ethics extend beyond the law to encompass doing the "right thing" even when it is not legally mandated. As technologies such as artificial intelligence and data sharing continue to impact the physical security industry, a focus on ethics today is timelier than ever. A commitment to moral principles is critical to build a successful, sustainable, and respected industry. We asked our Expert Panel Roundtable: What is the role of ethics when deploying emerging technologies in physical security?

A system's lifecycle is the journey it takes from planning and design through to decommissioning. Considering the entire lifecycle of a system can encourage integrators and end users to embrace higher-quality technologies with an eye toward maximising their value over time rather than focusing on lower-priced equipment. For additional insights, we asked our Expert Panel Roundtable: How does consideration of system lifecycles impact the choice of physical security technologies?

The hospitality industry drives economic growth and development by creating jobs, generating revenue, and initiating a ripple effect to improve profitability throughout the supply chain. The hospitality industry includes a vast number of small businesses, including hotels and restaurants. But what are the security challenges of these businesses, and how is the security marketplace serving those needs? We asked this week's Expert Panel Roundtable: How can technology address the security challenges of the hospitality market?