ConnectWise - Experts & Thought Leaders

Absolute Security, a pioneer in enterprise cyber resilience, announced that Absolute Resilience for MSPs has launched a newly certified integration with ConnectWise RMM™ on the ConnectWise Asio™ platform. For more details on this new integration, please visit the ConnectWise Marketplace, which connects Managed Service Providers (MSPs) with a vast ecosystem of third-party integrations designed to enhance their service offerings and drive business growth. Digital ecosystem MSPs will have a quick and efficient way to integrate advanced capabilities that help ensure their clients In the digital ecosystem, organisations face ransomware, data breaches, and complexity-driven incidents that can cause prolonged disruptions and negatively impact their bottom lines.  With Absolute Resilience, MSPs will have a quick and efficient way to integrate advanced capabilities that help ensure their customers’ endpoints remain defended and resilient in the modern threat landscape. New Absolute Security marketplace With this new Absolute Security marketplace offering, MSPs can: Enforce Endpoint Compliance: Monitor key device attributes and self-heal critical security applications to maintain an effective and resilient security posture. Rehydrate Endpoint Devices: Restore PCs back to a fully secure, compliant, trusted, and operational state after an IT or security incident—remotely, with a single click. Secure At-Risk Endpoint Devices and Data: Freeze compromised endpoints, securely wipe data with proof of erasure for audits, enforce encryption, and maintain rules-based geofencing for mobile PCs. Digital business environment “Absolute Security helps global enterprises achieve the level of resilience needed to thrive in today’s digital business environment,” said Cherlyn Chin, Senior Vice President, Business Development, Absolute Security. “We are excited to partner with ConnectWise, as our MSP partners are essential to our ability to deliver our pioneering solutions on a global scale.” Other security or management tools Absolute Security is partnered with 28 of the world’s pioneering PC OEMs and embedded in the firmware of more than 600 million pioneering Windows endpoints.  This unique position allows MSPs to ensure their customers remain defended against advanced threats, protected against risks, and able to quickly recover after an incident—even when the device OS and other security or management tools have crashed, been compromised, or become corrupted. ConnectWise integration program Integration followed the completion of all vital security certificates as required by ConnectWise Absolute Resilience for MSPs is integrated into ConnectWise RMM™ on the ConnectWise Asio™ platform through the ConnectWise integration program. Integration followed the completion of all necessary security certifications as required by ConnectWise, the world’s pioneering software company dedicated to the success of IT solution providers. Integrate with ConnectWise APIs and platform To directly integrate with ConnectWise APIs and platform, integrators like Absolute Security must pass an independent security review to ensure its integration is safe and secure for MSPs to leverage. The integration program is a robust and secure way for MSPs to connect their solutions with ConnectWise.  The program strives to support MSPs globally in growing their businesses by harnessing the power of innovative technologies and by fostering mutual productivity, including Tier 1 integration support from ConnectWise.

ConnectWise, the world’s pioneering software company dedicated to the success of IT solution providers (TSPs), has announced innovations for its suite of cybersecurity management solutions, including automated remediation for cybersecurity leveraging the ConnectWise Asio™ platform. Enhanced features The ConnectWise SaaS Security™ workflow engine offers enhanced alerting for threat detection, and comprehensive monitoring, alerting, and incident response for Microsoft 365 environments. ConnectWise Cybersecurity Management solutions empower TSPs to protect their cybersecurity tech stack end-to-end more efficiently.     SaaS Security workflow engine TSPs can increase cybersecurity coverage while meeting or exceeding service-level agreements The SaaS Security workflow engine provides workflow orchestration and robotic process automation (RPA), enabling cybersecurity engineers to eliminate manual tasks through configurable triggers and actions. The workflows can trigger cybersecurity alerts, create tickets, and escalate remediation issues. TSPs can increase cybersecurity coverage while meeting or exceeding service level agreements (SLAs).   Automated remediation of cybersecurity threats "Powered by ConnectWise Asio, our new automated workflows strengthen partner cybersecurity while increasing productivity," said Raffael Marty, Vice President and General Manager of cybersecurity at ConnectWise. "ConnectWise leverages hyper automation and RPA to help TSPs configure triggers and actions for automated remediation of cybersecurity threats.”  SIEM solutions Enhancing threat detection through enhanced alerting within the SIEM gives TSPs improved visibility As part of its suite of Cybersecurity Management innovations designed to improve threat detection, ConnectWise announced enhanced alerting for its security information and event management (SIEM) solutions. The solution generates high-fidelity alerts, making it clear which incidents are a priority and which are irrelevant, saving investigation and triage time. Enhancing threat detection through enhanced alerting within the SIEM gives TSPs improved visibility and proactive response to potential security incidents.  Monitoring and security dashboards ConnectWise SIEM™ is also expanding its monitoring coverage for Microsoft 365 environments with pre-built dashboards that offer out-of-the-box event notifications and investigations. SIEM monitoring and security dashboards for Microsoft services include Sentinel, Entra ID, Microsoft Security, email threats, risky user identification, Microsoft 365 licensing, and more.   Leveraging AI Enhanced Microsoft 365 monitoring also complements ConnectWise MDR with Microsoft Defender for Business" “Enhanced Microsoft 365 monitoring also complements ConnectWise MDR with Microsoft Defender for Business,” continued Marty. "We're committed to helping TSPs protect their clients' businesses from cyber threats, and we're proud to offer these innovative solutions that leverage AI to make cybersecurity more efficient and effective."  Cybersecurity practices ConnectWise makes it easy for TSPs to build and grow their cybersecurity practices. The company recently announced it provides more endpoint protection options and flexibility for TSPs when selecting preferred endpoint detection and response (EDR) solutions.  The ConnectWise Cybersecurity Management portfolio has become available.

ConnectWise, one of the world’s renowned software companies dedicated to the success of IT solution providers (TSPs), is pleased to announce that ConnectWise MDR™ will be integrated with Microsoft's small and medium-business-focused security solutions. This collaboration enables strengthened cybersecurity management for companies worldwide, through the integration of ConnectWise MDR and Microsoft Defender for Business standalone and as part of Microsoft 365 Business Premium.  MDR with Defender for Business ConnectWise MDR with Microsoft Defender for Business will benefit managed service providers (MSPs) of all sizes that are focused on scaling their business operations with a cost-effective and powerful cybersecurity solution, within secure and efficient environments. MSPs can provide enterprise-grade and comprehensive, tailored cybersecurity and business solutions to small and medium-sized businesses (SMBs) around the globe. These SMBs comprise and power a magnitude of industries. Enterprise-grade cybersecurity solutions TSPs and MSPs gain enterprise-grade cybersecurity solutions such as detecting and responding to clients’ threats ConnectWise MDR with Microsoft Defender for Business is available to technology solution providers through ConnectWise. With this new integration from ConnectWise, TSPs, and MSPs gain enterprise-grade cybersecurity solutions such as detecting and responding to clients’ threats in real-time, defending client endpoints from security threats, reducing reliance on easily bypassed preventative-only tools, and security operations centre (SOC) team support with certified security analysts. These capabilities allow TSPs and MSPs worldwide to deliver scalable, enterprise-grade security solutions with cutting-edge threat intelligence in a cost-effective manner. Key benefits for TSPs/MSPs  Microsoft's trusted and comprehensive cybersecurity solution, Microsoft Defender for Business, which brings enterprise-grade, cross-platform endpoint protection, and EDR to SMBs, is integrated into ConnectWise MDR for a holistic approach to cybersecurity. 24 x 365 Dedicated security operations centre (SOC) team support delivered by highly skilled security analysts, automated threat detection, 24 x 365 expert monitoring, quick incident response ranked as best-in-class, and a team of 200+ experts. ConnectWise CRU – Combined strength of Microsoft’s threat intelligence along with ConnectWise Cyber Research Unit™ (CRU) which is focused on threat hunting specific to MSPs and SMBs. Seamless integration into the ConnectWise platform, providing for streamlined IT management processes and greater efficiency. Comprehensive security solution 85% of MSPs see security as an area of growth, and 64% of SMBs prefer purchasing cybersecurity solutions According to a recent study by Forrester, as commissioned by Microsoft, 85% of MSPs see security as an area of growth, and 64% of SMBs prefer purchasing cybersecurity solutions as a package that meets all their requirements. Additional proprietary research on cybersecurity and SMBs found that 94% of small and medium businesses would consider switching to a new provider if a more comprehensive security solution was offered, making this collaboration timely and an opportunity for TSPs to edge out the competition.  Software, services, and community EVP & GM, of Cybersecurity at ConnectWise, Raffael Marty, discusses the company's commitment to MSPs, “Our mission is to empower IT solution providers with unmatched software, services, and community to achieve their most ambitious visions of success." He adds, "Our integration with Microsoft enhances our shared vision of assisting businesses so they can thrive in resource-limited environments.”  Competitive advantages Raffael Marty stated, “With the help of our integrated security solutions, advanced management tools, and expert SOC and MDR services, we help organisations realise their full potential." He continues, "We are committed to powering TSPs with new solutions that enable them to differentiate their offerings and gain competitive advantages, and with a focus on those solutions that further empower MSPs of all sizes to excel at servicing a greater volume of SMB clients, each year."  Empowering managed service providers Echoing this sentiment, Rob Lefferts, CVP, Microsoft Defender, and Microsoft Sentinel Engineering states, "The integration with ConnectWise represents our shared commitment to empowering managed service providers. This collaboration aims to enhance security for SMB customers, boost partner profitability, and reduce costs through integrated solutions.”