The Monitoring Association (TMA) announced that COPS Monitoring, a major provider of professional monitoring services in North America, has deployed the Automated Secure Alarm Protocol (ASAP) across its UL-listed monitoring stations.
With this launch, COPS Monitoring joins an already extensive list of major alarm security firms using the ASAP Service. Today, ASAP is the only digital alarm solution standardised with all major alarm security firms nationwide.
Collectively, those companies monitor around 80 percent of all alarm systems in the United States—underscoring ASAP’s broad reach and critical role in public safety.
Emergency communication centres
ASAP digitally delivers verified alarm notifications directly to emergency communication centres
Developed jointly by TMA and the Association of Public Safety Communications Officials (APCO), ASAP digitally delivers verified alarm notifications directly to emergency communication centres (ECCs).
With ASAP, alarm calls no longer need to be routed through nonemergency administrative phone lines. Instead, alarm details, such as the type of emergency, address, and contact details, are transmitted instantly and accurately, accelerating dispatch and enabling real-time, bi-directional status updates.
On average, ASAP saves about two minutes or more per call – time that can be critical when lives and property are at risk.
Introduction of ASAP
COPS Monitoring continues its commitment to adopt technologies that improve outcomes
With the introduction of ASAP, COPS Monitoring continues its commitment to adopt technologies that improve outcomes for all stakeholders. "Our launch of ASAP represents another significant investment in technology and public safety," said Jim McMullen, President of COPS Monitoring.
"By enhancing response times and the accuracy of emergency dispatches, we are not only helping to protect lives and property but also supporting the evolving needs of our dealers, their customers, and the first responders who serve our communities. We are proud to be part of this critical innovation."
"The adoption of ASAP by COPS Monitoring is another strong indicator of the momentum behind this service," said Steve Butkovich, President at The Monitoring Association.
Integration with ASAP
COPS Monitoring’s integration with ASAP also sets the stage for future advancements, including the secure transmission of video, audio, photos, sensor metadata, and other contextual data designed to improve situational awareness and provide first responders with more actionable intelligence.
